Refund & Return Policy

RETURN & REFUND POLICY

Returns:
Returns are accepted within 20 days of purchase. Due to the nature of professional grip equipment, we reserve the right to decline returns on used or damaged items. Original shipping fees are non-refundable, and return shipping costs are the responsibility of the customer. A 25% restocking fee may apply to all approved returns.

Canceled Orders:
Canceled orders may be subject to a 25% restocking fee once processed.

Late or Missing Refunds:
If you have not received a refund, please check with your bank and credit card provider first. If the issue persists, contact us for assistance.

Sale Items:
Only regular-priced items may be refunded. Sale or clearance items are non-refundable.

Exchanges:
Exchanges are only accepted for defective or damaged items. Please contact us for instructions before returning any item.

Return Shipping:
Customers are responsible for return shipping costs. Shipping fees are non-refundable. For items over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we are not responsible for lost returns.

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SHIPPING & DELIVERY

Shipping Timeframe:
Orders typically ship within 7–10 business days (excluding weekends and holidays). Some items may ship separately depending on the supplier.

International Shipping & Duties:
Some products ship from international partners. Import duties, taxes, or customs fees may apply depending on your location and are the responsibility of the customer. These fees are determined by your local customs authority and are not included in our pricing.